March 2021 marks the beginning of air shipment tests carried out in a completely digital way in Brazil. The initiative – named “Embarque + Seguro” – came from the Federal Government and began to be tested at Santos Dumont Airport, in Rio de Janeiro.

The project was developed by National Secretariat of Civil Aviation of the Ministry of Infrastructure in partnership with the Federal Data Processing Service (Serpro). According to the institutions, the objective of the program is to create a more agile and efficient alternative to optimize the boarding process at airports throughout Brazil.

According to the manager of the airport terminal in Rio de Janeiro, the infraero, the technology was already widely supplied in international terminals. The Brazilian version of digital boarding, however, relies on Serpro technology, a broad and unified database that makes checking passenger information much faster.

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If the pilot project is approved, the Federal Government intends to implement the air boarding program at all major Brazilian airports.

Preliminary tests will be conducted on Santos Dumont Airport until the second quarter of 2021. The Ministry of Infrastructure states that the next implementation points will be the São Paulo/Congonhas Airport (CGH) and the Confins International Airport, located in Minas Gerais.

How does digital air boarding work?

The technology developed by Serpro consists of an application that allows the registration of passenger information by airlines. Among the data used - with the passenger's authorization -, are full name, CPF and photo.

Gileno Barreto, president of Serpro, explains that the entire operation complies with the General Data Protection Law (LGPD): “This time, we automated the consent for the processing of citizen data, in a practical way and in line with the General Data Protection Law. Data Protection”.

Barreto continues: “We are committed to the protection of personal data and, before, the consent process was done on paper with the signature of the data subject. Now, the passenger just selects the accept button on the message he receives by cell phone”. Despite the change in boarding and the waiver of air tickets, procedures such as the dispatch of suitcases remain unchanged.

Paulo Eduardo Cavalcante, Operation Management Superintendent at Infraero, explains that the new air boarding model is more efficient: “In the present case, for example, the check time per passenger with the new tool is approximately two seconds . In addition, one of the great advantages is the waiver of the need to handle papers and documents, a measure in line with the best practices to combat covid-19 and that the infraero already adopted in its airports”.

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